Assegurança
Bvan Rental Agreement
All drivers must be aged between 23 and 70. If you're age 23–25, you'll pay a minimum Young driver fee of 15€/day and the Full Insurance (CDW) is a mandatory.
Copy of driving licence will be shown to us on the day of hire.
Collision Damage Waiver Fee
Included with the rental you have the basic insurance who covers damage for third parties but not the damage at your vehicle.
A collision damage waiver fee (CDW) is optional and available for all vehicles at an extra daily cost of 15,00€ per day.
Purchase of the Full Insurance (CDW), cancels the right of recourse against the customer for damages exceeding deductibles. In any case, the amount of the deductible included in the contract is always due.
Neither the CDW or insurance applies to wheels, tyres, the underside of the vehicle, the roof or the interior of the van, where the van is driven off road or on unpaved roads or without due care and attention, negligently, recklessly or where the driver is under the influence of alcohol or other drugs. Your liability to pay the cost of the damage will therefore not be waived in these cases and you may be liable for the full cost.
Security Deposit
On taking delivery of the Vehicle, customers must pay the amount shown in the contract as refundable Security
Deposit. This deposit is taken as security to cover the possibility of damage, whether negligent, wilful, accidental
or otherwise, loss to the van or the fixtures and fittings therein or the living equipment and windows, wheels,
tyres etc included with the van.
The customer must irrevocably authorise Bvan to deduct from the Security Deposit any amounts due by the
customer to Bvan arising out of this Agreement
The security deposit will be refunded within 5 working days of the vehicle being returned on time, to the correct
location, undamaged, with a clean interior, a full fuel tank and with all equipment in place and intact. We
reserve the right to retain a 50,00€ valeting fee if the Campervan is not returned with the interior in a clean
condition.
The remainder of this security deposit will be returned to the hirer once the damage/loss has been paid for.
Payment
Payment is preferred by credit/debit card (Visa, Mastercard) or wire transfer. All rental charges are to be
paid in full on a day of hire. Cheques are not accepted.
Fuel Policy
All vehicles are supplied with a full tank of fuel at the start of the hire. Customers must return the vehicle with a full tank of fuel. Customers that return the vehicle with the fuel tank either empty or part full will be charged for the missing fuel at the end of the rental at the locally determined price, along with a fuel collection fee of 20,00€. This can either be deducted from the Security Deposit or paid up-front.
Assistència en carretera
En cas d'immobilització del vehicle arran d'una avaria o d'una incidència, comptaràs amb l'assistència del propietari. Un número dedicat et permetrà posar-te en contacte amb l'empresa d'assistència i us informarà dels passos a seguir.
Pagament segur
Quan pagues a Yescapa, la remuneració del propietari del vehicle es guarda en una única cartera segura fins l'endemà de la sortida del teu lloguer. Així doncs, sense males sorpreses, el propietari us dóna la benvinguda el dia de la sortida per preparar els teus primers passos amb el vehicle. Uns dies després, la remuneració arriba al compte bancari del propietari.
Garantia de sortida
Si no pots iniciar el lloguer per avaria del vehicle o per motius relacionats amb el propietari, el nostre equip t'oferirà vehicles alternatius que compleixin els teus criteris de viatge, o rebràs un reemborsament complet.